Refund & Terms

Clear rules for buying, refunding, and using EAbase software.

Refund policy

Because our products are digital license keys that unlock a downloadable file, all sales are final once a license key has been issued and the EA has been downloaded. This is standard for software keys.

We will refund in full if:

Your payment was taken but no license key was issued (e.g. a payment-processor error).
The EA fails to activate against our license server due to a verified server-side fault on our end, and we cannot resolve it within 7 days.

To request a refund, email eabase.pro@gmail.com with your order email. We reply within 1–2 business days.

License terms

Each license covers up to 2 terminals (e.g. a home PC and a VPS) bound to your MT4 account on first activation.
Licenses are non-transferable and may not be resold, shared, or redistributed.
A 1-year license includes updates published during the term. Renewal is manual and we email you before it expires.

Acceptable use

Do not reverse-engineer, decompile, or circumvent the license check.
EAs are tools, not guarantees. You are solely responsible for the trades they place and for complying with your prop firm's rules.

Price & payment

Store prices are listed in USD and settled in USDT/USDC (1:1) or card. Crypto checkout is zero-KYC; your email is your only account.